Service Portal - Service Portal

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Get Help

Contact the Help Desk to report a problem or request support

Place a Request

Browse our service offerings and related requests

Knowledge Base

Browse and search for articles, useful info, and self-guided support

Getting Started

Important technology steps for students, faculty, and staff members

How to Use the Portal

Start here for a quick introduction to this Service Portal

Training Resources

Videos tutorials and links to helpful software and trainings

Most Viewed

BlueKey: Account Setup, Login, Password, and MFA

BlueM@il: Accessing Your DePaul Email

U-Pass: General Information and Distribution for U-Pass

Intelliprint: iPrint From Anywhere Installation Instructions

Blue Demon Card Mobile Credential: Getting Started

Blue Demon Card Offices: Locations and Hours (New or Replacement ID cards)

Blue Demon Card: Online Photo Submissions

DePaul Virtual Lab: Azure Virtual Desktop (AVD)

U-Pass: Frequently Asked Questions

BlueKey MFA: How to Register for BlueKey Multi-Factor Authentication

Featured

Students: Getting Started with Technology Resources

Faculty: Getting Started with Technology Resources

Cybersecurity: DePaul Security Training Videos

Staff and Student Employees: Getting Started with Technology Resources

Information Services: Forms and Requests Index

Most Useful

Students: Getting Started with Technology Resources

BlueKey: Account Setup, Login, Password, and MFA

U-Pass: General Information and Distribution for U-Pass

Blue Demon Card: Online Photo Submissions

BlueM@il: Guide to Student Email